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Get Immediate Answers to Frequently Asked Tenant Questions

  • How quickly will you be able to get my property rented?
    We spend some time ensuring your property is ready for the rental market and attractive to potential tenants. The amount of time it’s on the market depends on competition, time of year, and the condition and price of your home. We will ensure it rents as quickly as possible to protect your rental income.
  • How do you price my property?
    We do an exhaustive analysis of comparable properties in the market and price your home accordingly. The goal is to earn you the most rent possible while minimizing your vacancy rate and ensuring we place the most qualified tenants.
  • What makes you different from other Property Management Companies?
    We believe we provide better communication and care for our customers because we’ve been in business for years. Working with us brings you a depth of knowledge that’s hard to find elsewhere.
  • What if my tenant doesn’t pay?
    Our strict tenant screening process greatly reduces the likelihood that your tenants won’t pay rent on time. However, bad things happen to even the best people, so if a tenant can no longer pay rent, we will begin the eviction process and place a tenant who can pay rent.
  • What forms of payment do you accept?
    You can submit rent payments using a personal check, money order, cashier’s check, or through our easy and fast online e-pay service using your portal. Some forms of payment will require a service fee.
  • How do I request maintenance?
    To submit a Maintenance Request or Emergency Maintenance request you may call our office, fill out a maintenance request online using your portal.
  • What happens when my lease is up?
    Lease renewals are sent out 45 days before lease expiration.

More Questions?

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